3 order  purchase faqs - nrc machine
3 order  purchase faqs - nrc machine

3. Order & Purchase FAQs

Time:2023-04-03

Q: How do I place an order with NRC MACHINE?

A: The ordering process is simple:
  1. Contact our sales team with your production requirements and machine specifications.
  2. We provide a customized quotation and technical solution.
  3. Confirm the order and sign a sales contract.
  4. Arrange payment (we accept T/T, L/C, and other secure payment methods).
  5. We start production, conduct factory testing, and arrange shipping to your location.

Q: What are your payment terms?

A: We offer flexible payment terms for global customers, typically 30% deposit upfront by T/T and 70% balance by T/T before shipment. For large orders, we can negotiate customized terms to suit your business needs.

Q: What is the lead time for production?

A: Standard lead time for most machinery is 30-45 working days after deposit receipt. Customized or large-scale production lines may take 45-60 working days. We will provide a clear delivery timeline in your quotation.

Q: Do you offer international shipping?

A: Yes, we handle full international shipping logistics, including sea freight, air freight, and door-to-door delivery options. We work with reliable freight forwarders to ensure safe, timely delivery of your machinery to your factory, with full customs clearance support.

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