Q: Do you provide installation and training for the machines?
A: Yes, we offer comprehensive after-sales support:
- On-site installation and commissioning by our professional technicians (available globally)
- Remote technical support and video guidance for installation
- Full operator training to ensure your team can operate the machines safely and efficiently
- Ongoing technical support for the entire lifespan of your machinery
Q: What is the warranty for NRC MACHINE equipment?
A: All our machinery comes with a 12-month standard warranty covering manufacturing defects and parts replacement. We also offer extended warranty plans and annual maintenance contracts for long-term peace of mind.
Q: How do I get technical support after purchase?
A: Our 24/7 technical support team is available via email, WhatsApp, and video call to resolve any issues. We provide remote troubleshooting, on-site repair services, and regular maintenance reminders to keep your production line running smoothly.
